Delivery Information


Delivering your goodies

Due to the nature of our products we are only able to offer Click & Collect or a Local Delivery service on certain items. The delivery options are marked clearly on each product page.

refill shop delivery options

Please check you live within our Local Delivery area before adding items to your cart that are specified Local Delivery only items. If you are outside the area we will have to exclude those items from your order.

Monday 1pm – 2:30pm E-Cargo Bike deliveries only. Please see the E-Cargo Bike delivery area map for details. 

Wednesday 5pm – 8pm Car deliveries only. Please see the wider delivery area map for details.

Our Car Delivery area is bordered by Falmer Road in the east, the A27 in the north, Kingston Lane in the west and the sea to the south, as shown on the map below.

You can choose your preferred date at the checkout. Orders placed on a delivery day will need to be completed 30 minutes before the delivery slot to ensure delivery if that same day is selected. 

We have extended our Local Delivery area to include Southwick and Shoreham-By-Sea. Deliveries to this area with postcodes BN42 and BN43 are also made on a Wednesday between 5pm and 8pm. There is a minimum order amount of £60 for delivery to this area.

All liquid refills will be supplied in a 500ml or 1litre glass bottle. We supply these to you free of charge on a returnable basis. Please have them ready for us to collect when you receive your next delivery.

If you have any questions regarding our delivery service please get in touch by email or on our Facebook page or Instagram.

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